Look and fresh with the 100% Polyester Jenny activewear. Designed with sophisticated style to make your gym routine exciting.
1) How long will it take to receive my order?
These are the average delivery time for orders made after July 1, 2020. Orders made the previous months may be longer due to the impact of COVID19.
In some cases, if the address provided is not in a major city or province, the delivery may take longer. You can check always check the status of the delivery of your orders in our tracking page.
2) When will I receive my order? We cannot provide the exact delivery date of the package as there are many factors that can affect it. We can only provide an approximate delivery time as mentioned in #1.
4) Will you deliver to my doorstep or do I have to pick-up the items? The items will be delivered to your doorstep, except for instances wherein your local post would require you to pick-up the package at the nearest post office. You might also need to pick-up the package if there are multiple failed deliveries or the courier cannot find the address you provided.
5) Where do you ship from? We ship from our partnered factories located in Asia. We ship straight from the factory to lower the overhead cost, so we can keep the low prices of the items that we are selling.
6) Do you offer express shipping? We can ship thru DHL or FEDEX by request thru email, but you will have to shoulder the shipping cost. The production/processing of the items is 3-5 business days then the express shipping will take another 5 business days.
7) What about possible customs fees/taxes? We are not responsible for any custom fees/taxes once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country (although this rarely happens).
8) Will this item get to me before my holiday/vacation? If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
1) Can I modify/cancel my order? You may cancel your order during the processing period. However, there will be a 8% processing fee that will be deducted to your refund. If you wish to cancel your order, please send an email to firstname.lastname@example.org.
Orders that are shipped already cannot be cancelled or modified.
2) Can I return an item for a full refund? To be eligible for a return, the item must be unused and in the same condition that you received it. Please inform us within 14 days of receiving the item/s. No refund or return requests will be entertained if the item/s has been with you for more than 14 days. Women’s underwear and swimwear can only be returned if the hygiene seal is still intact. Do not send your purchase back to the manufacturer. We will send you the return address when you send an email of request to email@example.com.
3) When can I get my refund? Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will process the refund within 7 days upon receiving the items.
4) Can I exchange an item for a different size? If you choose the wrong size, we can offer a free exchange. Some of our products have different measurements, so it is very important to check the size chart posted on each product.
5) Do you have a return shipping label? No, we don't. You will be responsible for paying for the shipping cost of returning your item. You may return the items thru your local post with the lowest cost available, but we recommend a trackable shipping service, so we could track accordingly the package.
6) What is your return address? Our returns center is in the USA. Please email us at firstname.lastname@example.org if you wish to return/exchange an item.